Online and Mobile Banking

Access your accounts securely anytime, anywhere

At Pinnacle, distinctive service means providing our clients with convenient ways to manage their money. 

Whether you are at home, at work or on the go, we can help you get the access you need. With our digital services you can:

• Manage your Pinnacle accounts. Check your account balance, search transactions or transfer funds between your accounts online, from your phone or on a tablet.
• See your full financial picture. Set up external accounts such as investments, credit cards or student loans. Budget and set goals using My Spending. 
• Deposit checks from our iPhone, Android or iPad app.
• Make payments to anyone – businesses or individuals. Get bills electronically, make same-day payments or pay other people using just their email address.
• Set up custom alerts for everything from account balances to debit card transactions.
• View your statements electronically and up to 24 months of account history starting once you enroll in online banking. Our online security means your statement is protected by your online banking login.

Online Banking

Online Banking

At Pinnacle, we see convenience as an integral part of distinctive service.

At Pinnacle, we see convenience as an integral part of distinctive service. We are committed to offering efficient, effective and secure ways of delivering your financial information. Below are just a few ways we make your life more convenient.

Real-time. Any time. Your financial records are up-to-date 24 hours a day, seven days a week. Check balances, review account activity and see pending transactions from anywhere.

Manage your bills. Not only can you pay virtually any business or individual with our free online bill pay services – but you can also view history, set up auto payments and receive email reminders when a bill is due. We also offer same-day or overnight payment capabilities for a nominal fee. Read answers to frequently asked questions about expedited payments here.

Pay other people. With Popmoney, you can easily pay individuals using only their email address or mobile phone number for a small fee. Read answers to frequently asked questions about Popmoney here and learn how to use it with this instructional video. 

View history. We offer up to 24 months of account history starting once you enroll in online banking. You can research transactions and produce reports based on criteria such as check number, date or amount.

View and print check images. You'll see the front and back of your cleared checks online.

Transfer funds. Set up a one-time transfer or have it happen every week – it's up to you.

Stay alert. Track your account balances and transactions with a variety of email alerts. Need to know if your balance is low, when a large check has cleared or if your pay has been deposited? We'll send you an email.

Go paperless. Sign up for eStatements on all your accounts. We'll send you an email when your statement is available.

Pinnacle recommends that you use the latest 128-bit encrypted browsers for increased security:

Mobile Banking

Access your accounts anytime, anywhere with Pinnacle’s free and secure mobile banking services.

Text. Web. App. Once enrolled, you can text us using these quick texts, visit www.pnfp.com/mobile to access a streamlined version of online banking or download our Android/iPhone apps.

Manage your finances. Check your current account balance and search recent transactions by date, amount or check number. Easily transfer cash between your accounts.

Pay your bills. Make payments and view recent scheduled payments with online BillPay for mobile devices.

Still have questions? View our FAQ.

Make Payments

Our free BillPay services allow you to schedule one-time, occasional or recurring payments. With our service you can:

Pay virtually any bill – from your cable to the guy who mows your lawn – in one easy, secure location. 

Never be late again. Enter the date your bill is due and we'll make sure it gets there on time. We'll debit your account on the due date. You can even set up bill reminders and payment confirmations that are emailed to you.

Expedite payments. When needed, you can also make same-day payments or send overnight checks for a nominal fee to ensure bills are paid on time.

Pay other people. In the "Popmoney" tab, you can pay individuals using only their email address or mobile phone number for a small fee.

Go paperless. Sign up for e-Bills on many services – such as Comcast Cable – so you can receive the bill directly in online banking.

Security

From account information to personal data, the internet has become a key place for criminals to get information. The good news is there are simple ways you can safeguard your online accounts and personal computers. See our online library of resources on how to protect yourself from fraud. Pinnacle's online banking program carries several levels of security.

Secure connection. Your data is scrambled as it travels from our computer to your computer. All online banking pages use the highest standard of Secure Socket Layer (SSL) encryption available to prevent thieves from accessing your banking data.

Password protected. The importance of picking a good, secure password can't be emphasized enough. The objective when creating a password is to make it as difficult as possible for anyone to make an educated guess about what you have selected. Here are some tips for creating a strong password:

• Make it lengthy. Each character you add increases the protection.
• Combine letters, numbers and symbols. The greater variety of characters you have, the harder it is to guess.
• Avoid sequences or repeated characters. 12345678, 222222, abcdefg, or adjacent letters on your keyboard.

Security questions. We'll recognize the computers you use frequently. If we don't recognize the computer trying to access your accounts – say you've logged in from work or removed cookies from your existing web browser – we'll require a correct answer to your challenge questions before allowing access.

Advance features. Finally, the online banking site is protected by the most advanced firewalls and monitoring tools available on the market today. All of these features make online banking secure and safe.

What can you do to protect yourself online? See our online library of resources on how to protect yourself from fraud.